If it still doesn't play back, go to the next section. On the Plug-in tab, clear the 'Use Flip4Mac WMV Internet Plug-in' checkbox.Click your desktop, and select Apple > System Preferences to open the Mac System Preferences.They will not play if you have the Flip4Mac Windows Media component for QuickTime installed on your Mac. Mediasite presentations must use the Windows Media plug-in to play. See the sections below and make any appropriate changes, in this order, before making changes to your Mediasite Server. Note: You must also install Windows Media Player 9 for the Mac.Īside from browser compatibility issues above, there are three common problems that can be addressed on the Mac itself.
If presentations still do not play back, contact customer support by going to the SmartServe Portal at Requirements Try the solutions below, in the order presented in this document. That said, you may need to make some adjustments on your Mac or on your MediaSite Server to make presentations viewable. Do MediaSite presentations play on Macs? The answer is an unqualified yes.